Support
Write to support@reverist.app. We answer within five working days.
Common questions
How do I cancel my subscription?
Subscriptions are billed by Apple, not by us, so they are cancelled in your device settings. Open the Settings app, tap your name, then Subscriptions, select Reverist and tap Cancel. Access continues until the end of the paid period.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com. We have no ability to issue refunds ourselves.
How do I export my dreams?
Open Settings inside the app and choose to export your data. You receive every dream, transcription, reflection and image associated with your account in a machine-readable file.
How do I delete my account?
Open Settings inside the app and choose to delete your account. This erases your dreams, recordings, images and profile. It cannot be undone, and it does not cancel your subscription, which you must cancel separately in your device settings.
My recording will not transcribe.
Transcription needs a network connection and a recording of at least a few seconds. If it keeps failing, write to us with the approximate time of the recording so we can look at the logs.
Something in a reflection disturbed me.
Reverist is not a medical or psychological service and it does not diagnose anything. If a dream or a reflection raises something you would rather discuss with a person, please speak to a doctor or a mental health professional.